Six plans for support teams of every size — from a solo tester to a multi-country operation. Hard usage limits keep bills predictable.
Free Tester is free forever for a single user. Every paid plan starts with a 14-day trial and no credit card.
One-user workspace with limited AI actions, to try the full workflow.
Free forever for one user. No card required.
A small team running a real pilot on one or two channels.
14-day trial. No credit card required.
Multi-channel support with advanced analytics, API access and incident triggers.
14-day trial. No credit card required.
Higher volumes, AI QA scoring, white-label and deeper governance.
14-day trial. No credit card required.
Large operations with adaptive per-workspace AI learning and wide channel coverage.
14-day trial. No credit card required.
Procurement-ready terms, regional deployment options and the highest limits.
14-day trial. No credit card required.
Prices are in US dollars per workspace per month, billed monthly. Upgrades apply immediately with prorated billing; downgrades take effect at the end of the current billing period.
| Limit or feature | Free Tester | Starter | Professional | Business | Business Plus | Enterprise |
|---|---|---|---|---|---|---|
| Price / month | $0 | $49 | $199 | $599 | $1,299 | $2,999 |
| Users | 1 | 3 | 15 | 50 | 150 | 1,000 |
| Cases / month | 25 | 500 | 5,000 | 25,000 | 100,000 | 1,000,000 |
| AI actions / month | 50 | 500 | 5,000 | 25,000 | 100,000 | 1,000,000 |
| Channels | 1 | 2 | 5 | 10 | 20 | 50 |
| Integrations | 0 | 2 | 8 | 20 | 40 | 100 |
| Knowledge documents | 5 | 25 | 200 | 1,000 | 5,000 | 20,000 |
| AI incident reports / month | 1 | 3 | 20 | 100 | 300 | 1000 |
| Advanced analytics | Not included | Not included | Included | Included | Included | Included |
| Auto incident triggers | Not included | Not included | Included | Included | Included | Included |
| AI QA scoring | Not included | Not included | Not included | Included | Included | Included |
| Adaptive AI learning | Not included | Not included | Not included | Not included | Included | Included |
| White-label | Not included | Not included | Not included | Included | Included | Included |
| API access | Not included | Not included | Included | Included | Included | Included |
Website AI chatbot in English and Arabic, plus AI Voice IVR with human transfer. Voice is enabled per workspace and SIP onboarding runs as a guided pilot. See the Voice demo or the Chat demo.
Answers are retrieved from your own articles and SOPs and carry their sources, so a reviewer can verify every reply.
Every eligible interaction creates or links to exactly one case, with SLA timers, wrap-up reasons and first-contact-resolution tracking.
Role-based access, permission-controlled AI tools, customer confirmation, human approval and a full audit trail. Read the security overview.
No. Free Tester is free forever for one user. Every paid plan starts with a 14-day trial and no credit card is required.
Six plans: Free Tester at $0, Starter at $49, Professional at $199, Business at $599, Business Plus at $1,299 and Enterprise at $2,999 per month, per workspace, in US dollars.
Any AI-powered task: a suggested reply, a wrap-up code, a next-action suggestion, a knowledge-gap detection, an incident report and a root-cause analysis. All AI usage is logged per workspace.
AI Live Chat is available from Free Tester upward within your channel limit. AI Voice is enabled per workspace and is sized for Business and above because of call volume; SIP onboarding runs as a guided pilot.
Yes. Upgrades apply immediately with prorated billing. Downgrades take effect at the end of your current billing period.
Yes. Every table is scoped by tenant and enforced with row-level security, so no workspace can read or write another workspace's data.
The app warns at 80%, alerts at 95% and blocks that specific action at 100%. You can upgrade at any time to lift the limit immediately.
Yes. The platform interface and AI answers run in English and Arabic, including Saudi, Gulf, Emirati and Modern Standard Arabic Voice profiles, with Urdu, Spanish and French also available now.
Enterprise includes volume discounts, a dedicated SLA and regional deployment options. Contact us for a quote.
