Simple pricing. Scales with your support team.
From a solo tester to a global operation — six tiers, no hidden fees, hard usage limits so bills never surprise you.
Feature comparison
| Users |
| Cases / month |
| AI actions / month |
| Channels |
| Integrations |
| AI Incident Reports / month |
| Advanced analytics |
| Auto incident triggers |
| AI QA scoring |
| Adaptive AI learning |
| White-label |
| API access |
Frequently asked questions
Do I need a credit card to start?▾
No. Free Tester lets one user try the full workflow. Paid plans include a 14-day trial, no card required.
What counts as an 'AI action'?▾
Any AI-powered task: a suggested reply, wrap-up code, next-action suggestion, KB gap detection, incident report generation, and RCA. All AI usage is logged per-tenant.
Can I change plans later?▾
Yes. Upgrades apply immediately with prorated billing. Downgrades take effect at the end of your current billing period.
Is my data isolated from other tenants?▾
Every table is scoped by tenant_id and enforced with row-level security. No tenant can read or write another tenant's data — verified on every deploy.
What happens when I hit a monthly limit?▾
The app warns at 80%, alerts at 95%, and blocks the specific action at 100%. Upgrade any time to lift the limit instantly.
Do you offer volume or non-profit pricing?▾
Yes. Enterprise plans include volume discounts, dedicated SLA and optional on-premise deployment. Contact us for a quote.